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Terms

DONATION POLICY

& STANDARD OPERATING PROCEDURES

Organization: Aura Insani Relief and Welfare society
Effective Date: January 1, 2019

1.0 PURPOSE AND OBJECTIVES

1.1 General Purpose

All donations solicited and received by Aura Insani Relief and Welfare society will be utilized solely to support the society's objectives. These include, but are not limited to, welfare initiatives, disaster relief, community development programs, and sustainable aid ecosystems.

1.2 Strategic Approach

The society adopts a "Smart Digital Ecosystem" approach to fundraising, shifting from traditional collection to sustainable growth aligned with Malaysian Fintech trends. This ensures financial sustainability while maintaining high impact in humanitarian efforts.

2.0 DONATION CHANNELS AND COLLECTION

2.1 Approved Payment Gateways

To ensure security and compliance, the society integrates directly with service providers approved by the Central Bank of Malaysia (Bank Negara). Accepted methods include:

Direct Bank Transfer (FPX): Donors must provide accurate transaction details for confirmation.
Global Credit/Debit Cards: Via authorized processors (e.g., Stripe, Razer).
e-Wallets: Integration with local providers (e.g., GrabPay, TnG).

2.2 Recurring Donor Program

The society operates an automated sustainable donation mechanism via Auto-debit. This ensures consistent cash flow to cover fixed operational expenses and long-term project viability.

2.3 Crowdfunding and Partnerships

Niche Platforms: Specific landing pages will be utilized for relief, development, and seasonal campaigns, featuring time and financial counters to highlight urgency.
Corporate Social Responsibility (CSR): The society actively partners with Malaysian corporations to direct CSR budgets toward humanitarian projects, providing professional Impact Reports in return.

3.0 FINANCIAL GOVERNANCE AND ALLOCATION POLICY

3.1 Principles of Governance

The society adheres to "Radical Transparency", balancing operational sustainability with Sharia integrity.

Separation of Funds: Independent financial portfolios (Segregated Funds) are established for Zakat and Waqf to ensure they do not mix with general operating funds.
Sharia Compliance: Strict adherence to the Al-Amilun Alayha principle for Zakat and Agency for a Fee principle for general charity.

3.2 Allocation Matrix

Funds are allocated based on the following strict ratios to ensure legal compliance with the Registrar of Societies (ROS) and international standards:

Fund Type	Admin Overhead	Program Ratio	Legal & Sharia Basis
Zakat	12.5% (Max)	87.5%	Based on the Sharia share for "Those employed to collect it."
General Funds	20% - 30%	70% - 80%	Gold standard for non-profits and ROS regulations to cover logistics and operations.
Emergency	0% - 5%	95% - 100%	"Zero Admin" policy to maximize urgent relief impact.
Waqf	Per Waqf terms	Yield to beneficiary	Adherence to the specific conditions of the Waqf deed.

3.3 Financial Narrative

For general donations, the society adopts a standard operational percentage (approx. 20%) to cover caseworker salaries, access costs, and banking fees. This ensures the "quality of delivering good" is maintained.

4.0 ACCEPTANCE AND REFUSAL POLICY

4.1 Acceptance Criteria

The society accepts cash, in-kind, and securities donations from legitimate sources.
Due Diligence: The society reserves the right to verify the source of funds for large donations (exceeding a ceiling determined by the Board) to ensure compliance with AMLA (Anti-Money Laundering Act) laws.

4.2 Refusal Policy

The society reserves the right to refuse donations if:

The source of funds is suspicious or illegal.
The donor imposes conditions conflicting with the society's principles or Sharia rulings.
The cost of managing the donation (specifically in-kind items) exceeds the potential benefit.

5.0 REFUND POLICY

5.1 General Rule

Donations are considered a "binding gift" and are generally non-refundable.

5.2 Exceptions for Error

In the event of a proven technical error (e.g., double deduction or incorrect amount), donors may request a refund.

Procedure: Donors must contact the society within 7 to 14 days of the transaction date.
Resolution: Proof of error must be submitted for the refund to be processed.

6.0 ACKNOWLEDGMENT AND TAX EXEMPTION

6.1 Receipt Issuance

Receipts will be issued for all donations.

Timeline: Please allow up to 14 days for receipt issuance for bank transfers or international transactions.

6.2 Tax Deductions

Aura Insani Relief and Welfare society is a registered charitable organization under Malaysian law. Donors eligible for tax deductions must retain official receipts for submission to the Inland Revenue Board (LHDN).

7.0 IMPLEMENTATION, DISTRIBUTION, AND MONITORING

7.1 Vetting and Verification

To transition from simple distribution to "Impact Measurement":

Social Case Study: A mandatory case study documented by a Caseworker is required for every beneficiary.
Database Management: Unified databases are used to prevent duplication of aid.

7.2 Partner Management

International Projects: Executed exclusively through officially licensed local partners via binding MOUs.
Financial Channels: Transfers are made strictly via official banking channels to comply with Counter Financing of Terrorism (CFT) laws.

7.3 Reporting

Proof of Execution: Reports will include visual media (photos/videos) and GPS coordinates for construction projects.
Impact Reports: Large-scale projects will feature detailed reports on beneficiary demographics and long-term changes.

8.0 PRIVACY, ACCOUNTABILITY, AND TRANSPARENCY

8.1 Data Privacy

The society adheres to the Malaysian Personal Data Protection Act (PDPA). Donor personal information is kept confidential and is strictly not shared with third parties for marketing purposes without consent.

8.2 Auditing and Compliance

External Audit: Annual financial statements are reviewed by a certified audit firm and submitted to the ROS.
Public Transparency: Summaries of financial records (Total Donations vs. Operational Expenses vs. Distributed Funds) are made available quarterly on the official website.
KYC and Permits: The society implements "Know Your Customer" procedures for large donors and obtains necessary PDRM permits for public fundraising.

9.0 AMENDMENTS

The society reserves the right to update these terms and conditions. Donors will be notified of significant changes via the society's official website or email.

Show Terms

Agree to Terms?

Donation Total: RM100.00

RM Donation Amount:

Select Payment Method

Credit Debit Card
Bank Transfer

Personal Info

Title

First Name *

Last Name

Email Address *

Make this an anonymous donation.

Credit Card Info

This is a secure SSL encrypted payment.

Card Number *

CVC *

Cardholder Name *

Expiration *

Terms

DONATION POLICY

& STANDARD OPERATING PROCEDURES

Organization: Aura Insani Relief and Welfare society
Effective Date: January 1, 2019

1.0 PURPOSE AND OBJECTIVES

1.1 General Purpose

1.2 Strategic Approach

2.0 DONATION CHANNELS AND COLLECTION

2.1 Approved Payment Gateways

To ensure security and compliance, the society integrates directly with service providers approved by the Central Bank of Malaysia (Bank Negara). Accepted methods include:

Direct Bank Transfer (FPX): Donors must provide accurate transaction details for confirmation.
Global Credit/Debit Cards: Via authorized processors (e.g., Stripe, Razer).
e-Wallets: Integration with local providers (e.g., GrabPay, TnG).

2.2 Recurring Donor Program

The society operates an automated sustainable donation mechanism via Auto-debit. This ensures consistent cash flow to cover fixed operational expenses and long-term project viability.

2.3 Crowdfunding and Partnerships

Niche Platforms: Specific landing pages will be utilized for relief, development, and seasonal campaigns, featuring time and financial counters to highlight urgency.
Corporate Social Responsibility (CSR): The society actively partners with Malaysian corporations to direct CSR budgets toward humanitarian projects, providing professional Impact Reports in return.

3.0 FINANCIAL GOVERNANCE AND ALLOCATION POLICY

3.1 Principles of Governance

The society adheres to "Radical Transparency", balancing operational sustainability with Sharia integrity.

Separation of Funds: Independent financial portfolios (Segregated Funds) are established for Zakat and Waqf to ensure they do not mix with general operating funds.
Sharia Compliance: Strict adherence to the Al-Amilun Alayha principle for Zakat and Agency for a Fee principle for general charity.

3.2 Allocation Matrix

Funds are allocated based on the following strict ratios to ensure legal compliance with the Registrar of Societies (ROS) and international standards:

Fund Type	Admin Overhead	Program Ratio	Legal & Sharia Basis
Zakat	12.5% (Max)	87.5%	Based on the Sharia share for "Those employed to collect it."
General Funds	20% - 30%	70% - 80%	Gold standard for non-profits and ROS regulations to cover logistics and operations.
Emergency	0% - 5%	95% - 100%	"Zero Admin" policy to maximize urgent relief impact.
Waqf	Per Waqf terms	Yield to beneficiary	Adherence to the specific conditions of the Waqf deed.

3.3 Financial Narrative

4.0 ACCEPTANCE AND REFUSAL POLICY

4.1 Acceptance Criteria

The society accepts cash, in-kind, and securities donations from legitimate sources.
Due Diligence: The society reserves the right to verify the source of funds for large donations (exceeding a ceiling determined by the Board) to ensure compliance with AMLA (Anti-Money Laundering Act) laws.

4.2 Refusal Policy

The society reserves the right to refuse donations if:

The source of funds is suspicious or illegal.
The donor imposes conditions conflicting with the society's principles or Sharia rulings.
The cost of managing the donation (specifically in-kind items) exceeds the potential benefit.

5.0 REFUND POLICY

5.1 General Rule

Donations are considered a "binding gift" and are generally non-refundable.

5.2 Exceptions for Error

In the event of a proven technical error (e.g., double deduction or incorrect amount), donors may request a refund.

Procedure: Donors must contact the society within 7 to 14 days of the transaction date.
Resolution: Proof of error must be submitted for the refund to be processed.

6.0 ACKNOWLEDGMENT AND TAX EXEMPTION

6.1 Receipt Issuance

Receipts will be issued for all donations.

Timeline: Please allow up to 14 days for receipt issuance for bank transfers or international transactions.

6.2 Tax Deductions

7.0 IMPLEMENTATION, DISTRIBUTION, AND MONITORING

7.1 Vetting and Verification

To transition from simple distribution to "Impact Measurement":

Social Case Study: A mandatory case study documented by a Caseworker is required for every beneficiary.
Database Management: Unified databases are used to prevent duplication of aid.

7.2 Partner Management

International Projects: Executed exclusively through officially licensed local partners via binding MOUs.
Financial Channels: Transfers are made strictly via official banking channels to comply with Counter Financing of Terrorism (CFT) laws.

7.3 Reporting

Proof of Execution: Reports will include visual media (photos/videos) and GPS coordinates for construction projects.
Impact Reports: Large-scale projects will feature detailed reports on beneficiary demographics and long-term changes.

8.0 PRIVACY, ACCOUNTABILITY, AND TRANSPARENCY

8.1 Data Privacy

8.2 Auditing and Compliance

External Audit: Annual financial statements are reviewed by a certified audit firm and submitted to the ROS.
Public Transparency: Summaries of financial records (Total Donations vs. Operational Expenses vs. Distributed Funds) are made available quarterly on the official website.
KYC and Permits: The society implements "Know Your Customer" procedures for large donors and obtains necessary PDRM permits for public fundraising.

9.0 AMENDMENTS

The society reserves the right to update these terms and conditions. Donors will be notified of significant changes via the society's official website or email.

Show Terms

Agree to Terms?

Donation Total: RM250.00

DONATION POLICY

& STANDARD OPERATING PROCEDURES

1.0 PURPOSE AND OBJECTIVES

1.1 General Purpose

1.2 Strategic Approach

2.0 DONATION CHANNELS AND COLLECTION

2.1 Approved Payment Gateways

2.2 Recurring Donor Program

2.3 Crowdfunding and Partnerships

3.0 FINANCIAL GOVERNANCE AND ALLOCATION POLICY

3.1 Principles of Governance

3.2 Allocation Matrix

3.3 Financial Narrative

4.0 ACCEPTANCE AND REFUSAL POLICY

4.1 Acceptance Criteria

4.2 Refusal Policy

5.0 REFUND POLICY

5.1 General Rule

5.2 Exceptions for Error

6.0 ACKNOWLEDGMENT AND TAX EXEMPTION

6.1 Receipt Issuance

6.2 Tax Deductions

7.0 IMPLEMENTATION, DISTRIBUTION, AND MONITORING

7.1 Vetting and Verification

7.2 Partner Management

7.3 Reporting

8.0 PRIVACY, ACCOUNTABILITY, AND TRANSPARENCY

8.1 Data Privacy

8.2 Auditing and Compliance

9.0 AMENDMENTS

DONATION POLICY

& STANDARD OPERATING PROCEDURES

1.0 PURPOSE AND OBJECTIVES

1.1 General Purpose

1.2 Strategic Approach

2.0 DONATION CHANNELS AND COLLECTION

2.1 Approved Payment Gateways

2.2 Recurring Donor Program

2.3 Crowdfunding and Partnerships

3.0 FINANCIAL GOVERNANCE AND ALLOCATION POLICY

3.1 Principles of Governance

3.2 Allocation Matrix

3.3 Financial Narrative

4.0 ACCEPTANCE AND REFUSAL POLICY

4.1 Acceptance Criteria

4.2 Refusal Policy

5.0 REFUND POLICY

5.1 General Rule

5.2 Exceptions for Error

6.0 ACKNOWLEDGMENT AND TAX EXEMPTION

6.1 Receipt Issuance

6.2 Tax Deductions

7.0 IMPLEMENTATION, DISTRIBUTION, AND MONITORING

7.1 Vetting and Verification

7.2 Partner Management

7.3 Reporting

8.0 PRIVACY, ACCOUNTABILITY, AND TRANSPARENCY

8.1 Data Privacy

8.2 Auditing and Compliance

9.0 AMENDMENTS

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